Imagine that you are applying for a job you really want. You
make a strong application and perform well at interview but you don’t get the
job. The employer explains that they had another candidate who had more skills
and experience than you had. Now of course, you are disappointed or frustrated.
But, unless you have reason to doubt their professionalism, you probably thank
them for considering you, for letting you know the outcome and ask for feedback
to see if there are ways you could strengthen any future applications. It would
not be wise at this point to tell them that their Job Description was wrong and
they clearly did not understand the experience and skills you would bring to
the role.
So let’s extend the analogy to applying for funding. Funders have
criteria and will take a view on how well applications fit with these and how strong
the organisation and project is compared to others. In the funding
organisations I have worked in there is never sufficient money to fund every
application and so I spend a lot of my time having to say no. Some unsuccessful
applicants deal with this bad news well. Yes they are disappointed, but they
ask for feedback in order to learn where they could improve and whether it
would be worth applying again. But a surprising number challenge the decision: suggesting
that our criteria are wrong and we clearly misunderstood their work. I do
appreciate that this is born out of frustration and sometimes desperation but
it is also difficult to respond to. I am sure we sometimes make mistakes just
as sometimes the wrong applicant gets hired. Questions are fine but hostility
is not the answer.
Why do feelings run so high? I think the difference is the
passion and commitment that people in the non profit sector have for their
cause. This drive is fantastic but it can sometimes be a hindrance if it leads
to a defensive response. It can stop you
listening or being open to learning. There are lots of reasons why we say no a
lot – high demand from some areas, poor fit with criteria - and sometimes we
say no because other applications were stronger than yours. In that case, don’t
shoot the messenger; ask for feedback on ways to improve.
Follow @emmabeeston01
Follow @emmabeeston01
No comments:
Post a Comment