Friday, 5 February 2016

Mark my words

If like me, you read lots of funding applications, reports and strategy documents you will start to notice trends in the words used. Over the past year or so I have noticed that:

confidence has become resilience
user involvement is now co-design or co-production
outcomes has shifted to impact

There will be reasons for these changes. For example, when it comes to the shift from confidence to resilience, perhaps in times of austerity it is more important to bounce back from difficulties than just believe in ourselves? I shall leave it to the linguists and social scientists to analyse what these trends in language mean in terms of changes in society.

What I do know is that when charities start using these terms in bids, it is important to know exactly why you are using them and what they mean to you. Don’t say ‘we are working to increase people’s resilience’ just because it is the latest buzzword. It could undermine your case if you can’t say what you mean when asked, and if this is not something that you measure when monitoring. If you mean ‘confidence’ or ‘self-esteem’ or ‘coping skills’ then continue to say this even if you think using the popular ‘resilience’ looks better.

It is also important to know what funders mean when they use different words – and indeed that funders also can define their terms. ‘Outcomes’ and ‘impact’ seem to be being used interchangeably at the moment but they are different. For example, the Big Lottery Fund states: “we define impact as any effects arising from an intervention. This includes immediate short-term outcomes as well as broader and longer-term effects.” Whereas the Charity Evaluation Service defines impact as impact is the broader or longer-term effects of a project or organisation's outputs, outcomes and activities.” So when asked to demonstrate your ‘impact’, do remember to ask what is meant before you answer.

Every word counts in a funding bid. Make sure you choose yours carefully.



Emma Beeston Consultancy advises funders and philanthropists on giving strategies and processes; selecting causes and charities; assessments and impact monitoring. Services for charities include external perception reviews; bid reviews; training for fundraisers and non-fundraisers involved in bids. www.emmabeeston.co.uk ; emma@emmabeeston.co.uk; emmabeeston01

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